Larku

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Larku
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  • Hi, @utuytatangsantoni, You can also use Apple Pay to deposit if you have that. For other options please contact support@skillz.com and they can help you out. Regards, -larku
    in deposit Comment by Larku September 10
  • Hi @sladeanator, I totally understand your frustration. Unfortunately the Skillz matching algorithms are not something we end developers have exposure to and we have no influence over how it works. I wish I could do more to assist but only Skillz …
  • Hi @sladeanator, Thanks for contacting us regarding this. These tournaments are managed by Skillz. Are you able to submit a support request to support@skillz.com and they'll be able to look into it for you. It sounds like something is not right t…
  • Hey @B_Dirty, Apologies for the delays on this - we're working towards having expert cash games. I just sent a message to the team to assess again if we can enable them asap! I agree that expert mode is a far better game! Regards, -larku
    in Expert mode Comment by Larku September 2
  • Hey @Mohawk62, You don't need to create a new account, you can log in with your existing account. If you've already logged in using another account you can switch accounts using the Skillz menu (three dash menu in the top right), select account an…
  • Hey @Spyn, Not sure what you mean? Was I supposed to have a question for you? I can be forgetful, so apologies if I've just forgotten something! Regards, -larku
  • Hey @Jonathanlemons, They may one or two business days to reply. Other than that I'm not sure what other options you have - I wouldn't normally as a user for this, but if your able to get a "logcat" off the device that shows why it crashes, I may …
    in Game start up Comment by Larku August 26
  • It should work perfectly on your phone. There is no cost associated with playing this game - all features are available for all players. The only time money is needed is if you want to compete against others for cash prizes. But you can play all ga…
    in Game start up Comment by Larku August 25
  • Hmmm, which device and operating system are you using there? Note, if your device is either rooted or jail broken then it's unlikely to run.
    in Game start up Comment by Larku August 25
  • Hey @Jonathanlemons, Just trying to work out what's going wrong there.. I'll walk through the steps I take, can you tell me where things fail? 1) Open game 2) Click the big PLAY button at the very start of the game 3) Skillz UI launches 4) Goto "…
    in Game start up Comment by Larku August 25
  • Hey @Jonathanlemons, Not sure what problem your running into there, but the tutorial will be shown before each game until it's been dismissed - after which the game will commence. Is that what you're seeing? Regards, -larku
    in Game start up Comment by Larku August 25
  • Yep, here's the direct link to iTunes: https://itunes.apple.com/app/real-money-pool-win-cash-with-skillz/id850404112 Regards, -larku
    in me ready Comment by Larku August 24
  • Hi @nadia, Real Money Pool is only available on iOS/iPhone and Android at the moment - is that what you're after? Regards, -larku
    in me ready Comment by Larku August 24
  • Hi @nadia, Awesome :) What invitation were you wanting? You can grab Real Money Pool right away: https://realmoneypool.com/ Regards, -larku
    in me ready Comment by Larku August 24
  • Hi @nadia, Just a quick check to see if you're a spam bot or a real person - if you're not a spam bot, please just reply with "of course not" or similar .. Welcome if you're a real person :) Regards, -larku
    in me ready Comment by Larku August 24
  • Hey @MrCueSkillz, Thanks for your kind words and thanks for spreading the word about how good RMP is :) We don't have any employment opportunities just now, but we'll certainly keep you in mind for the future! Regards, -larku
  • Hey @Larrylpl, Your money is tied to your account with Skillz. You can safely remove and reinstall the game without losing anything, you just need to login with your existing username and password. If that doesn't fix your problem, it'd be best to…
  • Hey @mahiponnappa, I'll point you to the Skillz FAQ's since they handle that side of the system, https://skillz.zendesk.com/hc/en-us/articles/115001117666-What-happens-if-I-tie-with-my-opponent- Regards, -larku
    in tied Comment by Larku August 18
  • Hey @aboutriot1, Great to hear! Well done by the way! 1.5 weeks - not fantastic, but not crazy either.. I'm with you, immediate winnings would be the ideal. I have no idea why it'd take so long, but there's no doubt some reason we're not aware of.…
  • Hey @aboutriot1, What did Skillz support say? I'm sure you'll get your Ticketz, Skillz are always good for their prizes! Regards, -larku
  • Hey @mahiponnappa, As mentioned before, you'll need to contact Skillz at support@skillz.com and they'll help you out. Regards, -larku
    in deposit Comment by Larku August 15
  • Hey @mahiponnappa, All cash side of the game is handled by Skillz. Please submit a support request to support@skillz.com and they'll help you out. Regards, -larku
    in deposit Comment by Larku August 15
  • Hey @pacmedcio, That's very strange - could you please submit a support request to Skillz on support@skillz.com and they should be able to help you out. Regards, -larku
  • Hey @Chris, All the cues should be tied to your Skillz account - if you logged in with the same account you should get your cues back after playing. It's possible you may need to play 8/9 ball to get them back. An app restart may also be required.…
  • Hey @ecajun, Sorry you're having issue there. Please submit a support request with support@skillz.com and they'll sort things out for you. Regards, -larku
  • Hey @JustAChampion, Not sure what's going on there. The best thing to do is lodge a support request with Skillz on support@skillz.com and they'll sort things out for you. Regards, -larku
  • Hey @poolshootermn, All your funds are tied to the account at Skillz, if you remove the game from your device and reinstall, as long as you log back in with your username & password all your money will still be there. What device are you using…
    in Won't connect Comment by Larku August 7
  • Hey @ABUDOM, What device are you using? Regards, -larku
  • Hey @singh135, Are you having problems?
  • Hey @sladeanator, I'm not sure these two issues are related, the issue in this thread is mostly due to memory constraints on the old iPad 2. Your iPad Pro should no have the same issue. Regards, Larku