Larku

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Larku
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Comments

  • What problems are you having? The game can be downloaded from https://realmoneypool.com Regards, -larku
    in sahilkhan Comment by Larku November 22
  • Hey @mont_216, Please submit a support request using the details here: http://realmoneypool.com/forum/index.php?p=/discussion/44/submitting-a-support-request-to-skillz Skillz will sort things out for you. Regards, -larku
    in Lose money Comment by Larku November 15
  • Hey @mykittenswet, What iPhone model and iOS version are you using? Do you have your social settings configured in your device's settings? We use the iOS built in social sharing, as such it just calls through to iOS and shares using your already …
  • Hey @mykittenswet, which Device are you using (android or iOS?) If you're using iOS, have you "linked" to your FB account at the games opening menu (where the arrow is pointing to)? Shoot me your skillz username and I'll unlock that cue for you -…
  • Hey @levi, I'm sorry to hear you're having troubles there. All tournaments and cash side of the game is handled by Skillz. Please lodge a support request with them on support@skillz.com and provide Game ID's and they'll fix things up for you. Reg…
  • Hey @RustySr, Apologies, that arrow pointing at the social network buttons will always show unless you've linked all social networks listed there (not something we expect users will do). The idea is that players may want to link more than one socia…
  • Hey @RustySr, If you're still having this issue, please submit a support request to support@skillz.com and they'll help you out. Regards. -larku
  • Hey @RustySr, For the social sharing (facebook) you'll need to have your facebook configured in your iOS settings on your device. We use Apple's built in social account logins. Once you have you account configured in your devices settings, sharing…
  • Hey @girlzwithskillz, If you're still having this issue, please to contact skillz on support@skillz.com Regards, -larku
  • Hey @shanekm07. All tournaments and cash side of the system is managed by Skillz. Shoot them an email at support@skillz.com and they'll help you out. Regards, -larku
    in Gone Comment by Larku November 4
  • Hey @ucewella415, I'm sorry to hear you're having troubles there. All tournaments and cash side of the game is handled by Skillz. You best off so lodge a support request with them on support@skillz.com. What is the actual issue? What is stopping …
  • Hey @ucewella415, Please submit a support request with Skillz on support@skillz.com and they'll sort things out. Regards, -larku
  • Hey @lyndistar, Can you give me some more details on what you're trying to do, and what error/issues you see? Regards, -larku
  • Hey @chloh0_, Have you checked the cue selector in-game? It should be unlocked. Regards, -larku
  • Hey @nutznosalt, Do understand that neither we or Skillz profit from wins or losses, the outcome of a match has no influence on our profit, we only take rake. Our physics engine is a real simulation. We don't (can't) and never will influence any a…
  • Hey @fflipp2, That's fair enough. If it doesn't work for you, best not to pay, I agree. Though, there is no way we could operate on a fixed fee, our expenses need to be covered. Regards, -larku
  • Hey @fflipp2, I understand that you feel 16% is too much, but honestly, it's not a lot for a cash play game. There are significant expenses that need to be covered to enable cash play and at lower rake would likely be unsustainable. Do note, that …
  • Hey @fflipp2, Skillz manage which games are available. You're best of to shoot a support email to support@skillz.com and they'll let you know what happened to them and if they're coming back. Regards, -larku
  • Hey @chathambomb, Skillz manage these tournaments. There's a good chance they'll bring it back. Shoot them a support request to support@skillz.com, that may encourage them to bring it back! Regards, -larku
  • Hey @berserkdemon, Please submit a support request using the details here: http://realmoneypool.com/forum/index.php?p=/discussion/44/submitting-a-support-request-to-skillz Skillz will sort things out for you. Regards, -larku
    in Lose money Comment by Larku October 20
  • Hey @B_Dirty, I understand the frustration but I'm not able to give a time frame, but I'll push harder to get things moving! Regards, -larku
  • Do you know if cash play is available in your area? Best way to find out is to shoot an email to support@skillz.com. Regards, -larku
  • Hey @choob, We understand where you're coming from. We have implemented an "expert mode" to address these problems. The expert mode has less aids and it is far less likely to run the table - it's a LOT more like real pool with respects to difficult…
  • Hey @jdmpr86, This sounds like a skillz issue, are you still having this issue or has it gone away? If you're still having this issue, best to contact skillz on support@skillz.com Regards, -larku
  • Hi, @utuytatangsantoni, You can also use Apple Pay to deposit if you have that. For other options please contact support@skillz.com and they can help you out. Regards, -larku
    in deposit Comment by Larku September 10
  • Hi @sladeanator, I totally understand your frustration. Unfortunately the Skillz matching algorithms are not something we end developers have exposure to and we have no influence over how it works. I wish I could do more to assist but only Skillz …
  • Hi @sladeanator, Thanks for contacting us regarding this. These tournaments are managed by Skillz. Are you able to submit a support request to support@skillz.com and they'll be able to look into it for you. It sounds like something is not right t…
  • Hey @B_Dirty, Apologies for the delays on this - we're working towards having expert cash games. I just sent a message to the team to assess again if we can enable them asap! I agree that expert mode is a far better game! Regards, -larku
    in Expert mode Comment by Larku September 2
  • Hey @Mohawk62, You don't need to create a new account, you can log in with your existing account. If you've already logged in using another account you can switch accounts using the Skillz menu (three dash menu in the top right), select account an…
  • Hey @Spyn, Not sure what you mean? Was I supposed to have a question for you? I can be forgetful, so apologies if I've just forgotten something! Regards, -larku