Earned 400 dollars but account suspended when it comes to withdrawal

I started playing a two weeks ago.i play snooker professionally so i was good in this so i earned good money.But suddenly one day message started appearing that your account has been suspended without any notification or any message that what went wrong.People around me making fun of me that we told you these games on phone sucks.They do not pay they just take your money.Because i was telling my other friends too who plays with me snooker.So here i am now.if there was something wrong i did not i get my money even which i deposited.Feeling like looted
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    • Hey @raghuvirthakur,

      Unfortunately only Skillz can help with player accounts and cash parts of the system - it's all managed by them.

      Shoot an email to support@skillz.com and they should be able to help you out.

      1 reason could be if you were using multiple accounts (which is against the Skillz TOS), if this is the case then they will suspend your account.

      Please let me know how you get on.

      -larku
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