Android 1.9.2 hangs

edited March 17 in Support
1.9.2 hangs at this http://i.imgur.com/DwoziQf.png
1.0.2 runs fine. This is on a LG G3. 1.9.2 runs ok on our Nexus 7 tablet. Both devices running Android 7.1.1.

Comments

  • Hey @xxx123,

    Can you tell me when it hangs like that? (what were you tying to do when you ended up with that screen?)

    Regards,
    -lakru
  • This is at startup right after the starting logos
  • Hey @xxx123,

    I'll get this checked on a LG G3, I'll let you know what we find.

    Regards,
    -larku
  • edited March 22
    logcat is full of this during the hang:

    I/ActivityManager( 1409): E/Unity (17169): (Filename: Line: 261)
    I/ActivityManager( 1409): E/Unity (17169):
    I/ActivityManager( 1409): E/Unity (17169): Inflate Error: [unknown] (file zip crc32 : 4a4c9691) (result: fffffffe)
  • Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 20605 (larku.coeus.rmp)
    pid: 20605, tid: 20605, name: larku.coeus.rmp >>> com.larku.coeus.rmp <<<
    #00 pc 005693b0 /data/app/com.larku.coeus.rmp-1/lib/arm/libunity.so
    #01 pc 009d7930 /data/app/com.larku.coeus.rmp-1/lib/arm/libunity.so
    Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 20744 (larku.coeus.rmp)
    pid: 20744, tid: 20744, name: larku.coeus.rmp >>> com.larku.coeus.rmp <<<
    #00 pc 005693b0 /data/app/com.larku.coeus.rmp-1/lib/arm/libunity.so
    #01 pc 009d7930 /data/app/com.larku.coeus.rmp-1/lib/arm/libunity.so
    START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.larku.coeus.rmp/.UnityPlayerActivity bnds=[720,80][1080,498] (has extras)} from uid 10144 on display 0
    setFocusedApp token: Token{9c6499b ActivityRecord{846f9aa u0 com.larku.coeus.rmp/.UnityPlayerActivity t713}} requestedOrientation: 6
    Start proc 30564:com.larku.coeus.rmp/u0a154 for activity com.larku.coeus.rmp/.UnityPlayerActivity
    Screen frozen for +689ms due to Window{badd4f3 u0 com.larku.coeus.rmp/com.larku.coeus.rmp.UnityPlayerActivity}
    setAppOrientation token: Token{9c6499b ActivityRecord{846f9aa u0 com.larku.coeus.rmp/.UnityPlayerActivity t713}} requestedOrientation: 0
    setAppOrientation token: Token{9c6499b ActivityRecord{846f9aa u0 com.larku.coeus.rmp/.UnityPlayerActivity t713}} requestedOrientation: 0
    setAppOrientation token: Token{9c6499b ActivityRecord{846f9aa u0 com.larku.coeus.rmp/.UnityPlayerActivity t713}} requestedOrientation: 0
    Activity pause timeout for ActivityRecord{846f9aa u0 com.larku.coeus.rmp/.UnityPlayerActivity t713}
    Killing 30564:com.larku.coeus.rmp/u0a154 (adj 900): remove task
    WIN DEATH: Window{badd4f3 u0 com.larku.coeus.rmp/com.larku.coeus.rmp.UnityPlayerActivity}
    Force-removing child win Window{8089c29 u0 SurfaceView - com.larku.coeus.rmp/com.larku.coeus.rmp.UnityPlayerActivity} from container Window{badd4f3 u0 com.larku.coeus.rmp/com.larku.coeus.rmp.UnityPlayerActivity}
  • edited March 22
    Hey @xxx123,

    Thank you very much for this very useful information - it's handy to have users who even know what logcat is :)

    It seems this is a null pointer error in our Game Engine (Unity), they have a newer version available that we're using for our next release. I'll dig though the release notes and see if they mention addressing this.

    I expect to have a new release out in the next 3 - 10 days (depending on how long QA take).

    Regards,
    -larku
  • I don't understand why the same version runs on other devices. Heck even my old S3 runs it.
  • Hey @xxx123,

    Apologies for the delay in getting you a fix. I'm still working with Skillz to rectify the issues we've identified with the latest release. They are still working on a couple of them - I expected we'd have a solution sooner. I'll keep you updated and as soon as it's available I'll let you know.

    Regards,
    -larku
  • any update?
  • Hey @xxx123,

    We're still awaiting on the newest Skillz software to integrate that hopefully fixes this issue - wont be too much longer I hope.

    -larku
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